Voicertool Privacy Policy

Voicertool ("we," "us," or "our") is committed to protecting your privacy and managing your personal information responsibly. This Privacy Policy outlines how we gather, utilize, disclose, and safeguard your data when you engage with our website (the "Website") and utilize our text-to-speech services (the "Services").

Information We Gather

Information You Provide

Account Information: When you set up an account, you may provide personal information such as your name, email address, username, and password (which is securely stored in a hashed format). You can also opt to add more profile details.
Text Entries: The main function of our Services is to convert the text you enter into speech. Any personal information embedded within this text is treated with utmost confidentiality.
Billing Information: For any paid features or transactions, we may collect payment details, including your credit card information and billing address. All transactions are processed securely through reputable payment providers.
Support and Feedback: If you reach out for support or wish to give feedback, we may collect information such as your name, email address, and the details of your question to assist you properly.

Automatically Collected Information

User Engagement Data: We analyze how you engage with our Services, including the features you access, how often you use the service, your text-to-speech choices (such as voice and speed settings), and overall system performance.

Device Information: To enhance functionality, we gather technical details about your device, such as your IP address, browser type/version, operating system, and mobile network information (if applicable).

Cookies and Tracking Technologies: We utilize cookies, web beacons, and related technologies to monitor user activity and improve your experience. This might include data like device identifiers, browser configurations, operating system details, language settings, referral URLs, pages accessed, and links clicked. You have the option to adjust your cookie settings through your browser (refer to Section 6).

Third-Party Information

If you connect your Voicertool account with external platforms (such as social media accounts), we might obtain limited data from those services. This information will be governed by the privacy policies of the respective platforms, which we suggest you review.

Our Use of Your Information

We handle your information for the following reasons to provide the best possible service:

Service Delivery and Improvement:
- Transforming your written entries into audio and providing the generated sound files.
- Personalizing your experience by remembering preferences such as voice options, settings for processing, and interface modifications.
- Enhancing our services by gathering feedback and examining usage patterns.
- Identifying and resolving technical problems to ensure seamless functionality.
Communication:
- Delivering important notifications regarding your account, changes in service, maintenance updates, or security alerts.
- Addressing your questions and providing customer assistance.
- Sending promotional communications (like newsletters or exclusive deals) if you have opted to receive them.
Analysis and Development:
- Analyzing user activity and trends to improve our offerings and discover new features.
- Conducting market research to boost user satisfaction and innovate new capabilities.
Security and Fraud Prevention:
- Safeguarding against unauthorized access, harmful activities, and other security risks.
- Identifying and preventing fraudulent or unlawful behaviors.
Compliance with Laws:
- Meeting legal requirements, responding to law enforcement inquiries, and adhering to regulatory standards.
Content Moderation and Filtering:
To ensure a secure environment, we implement automated systems that:
- Examine text inputs for unsuitable or prohibited material.
- Detect and prevent efforts to circumvent restrictions.
- Assess content according to language-specific criteria.
Although we aim for precise filtering, there may be rare cases of erroneous flags. If your content is mistakenly identified, you can reach out to our support team for reevaluation.

3. Data Sharing and Disclosure

Your information's security is our top concern, and we only share it in certain situations:

Service Providers: Certain third-party collaborators may require access to your data to provide particular services, which include:
- Cloud service providers (such as AWS and Google Cloud) for secure data storage.
- Payment processors (like Stripe and PayPal) for transaction management.
- Analytics and marketing partners (if relevant) to enhance user experience.
- Customer support systems to address questions or issues.
Business Transactions: In the event of a merger, acquisition, or sale, your information might be transferred to the new organization, in accordance with this Privacy Policy.
Legal Requirements: We may disclose information when mandated by legal authorities, such as court orders or government requests.
Safeguarding Rights: We may share information if it's necessary to protect the rights, safety, or property of Voicertool, our users, or the public at large.
With Your Permission: We will only share your data with third parties beyond these instances if you give your explicit consent.

Data Protection

We employ strict protocols to safeguard your information:

Encryption: Your data is secured through encryption both during transfer and while stored.
Access Restrictions: Access to your data is limited to authorized individuals who have a valid need for it.
Ongoing Surveillance: We perform security assessments and keep an eye out for potential vulnerabilities.
Response to Incidents: Should a security breach occur, we have established procedures to address risks and inform those impacted.

It is important to note that, despite these precautions, no online platform can assure total security.

Data Keeping

Your information is retained only for as long as necessary to serve the purposes specified in this Privacy Policy or to meet legal requirements. Certain data may be kept for extended periods for reasons related to taxes, legal, or auditing standards.

Your Rights and Options

You possess the following entitlements concerning your personal data:

Access and Modify: You have the ability to review and change your account information in your account settings.
Data Portability: You can request a copy of your information in a format that can be easily transferred.
Data Erasure: You may ask for the removal of your personal data under specific conditions.
Processing Limitations: You can request restrictions on the methods of processing your data in certain situations.
Right to Object: You can challenge certain forms of data processing, including direct marketing activities.
Withdraw Consent: You are entitled to withdraw your consent for particular uses of your data at any moment.

To enact these rights, please reach out to us at [email protected].

Privacy of Minors

Our Services are designed for individuals who are 13 years old and above. We do not intentionally gather information from anyone younger than this age. If you suspect that we have unknowingly collected such data, please reach out to us at [email protected] so we can delete the information.

Transfers of Data Abroad

Your information might be processed in locations outside your home country, which may have different data protection regulations. We take precautions to ensure that your data is treated securely and in line with this Privacy Policy.

Updates to the Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. Significant alterations will be announced on the Website, and you may receive a notification via support@voicertool.com if needed.

Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, reach out to us at: support@voicertool.com

By using our Services, you confirm your understanding and acceptance of this Privacy Policy.